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Home > Help > Top-Ups, Balance & Refunds

Top-Ups, Balance & Refunds

12 questions

Top-Ups & Balance

QHow do I top up my balance?
QHow is my top-up amount calculated?
QCan I top up in yen and get Korean won?
QIs there a top-up limit?
QCan I view my transactions?
QCan I send my balance to someone else?
QWhy was my payment declined at a store?

Refunds

QCan I get a refund on my balance?
QAre there cases where a refund isn't available?
QIs there a refund fee?
QCan I cancel a refund request?
QHow do refunds work for eSIM, travel insurance, and airport transfers?

Other categories

MoriPay Card Buying & Shipping Transit Card Services Account

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Services Company Help Contact

K&2P Co., Ltd.

Business registration number (Korea) | 551-87-03073

Room 309, Halla Eco Valley, 25 Ttukseom-ro 1-gil, Seongdong-gu, Seoul, Republic of Korea

TEL: 02-498-3001 info@kn2p.co.kr
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